Comment on page
Dispatch Notify
Notify officers of incoming calls, allow them to attach to them, notify the caller, and route units via GPS in real-time to calls and the lead pursuit officer...all in one!
This plugin utilizes API endpoints that require the plus version of Sonoran CAD or higher. For more information, view our pricing page.
This plugin
- Notifies officers of incoming calls
- Automatically routes attached units to the postal code
- Unit GPS routing is updated whenever the dispatch postal is updated
- Notifies the civilian making the emergency call when an officer is en-route.
- 1.
- 2.
- 3.
- 1.
Be sure to have your game server IP and port set in the admin panel under
Advanced
> In-Game Integration
> Server Events and Integrated Live Map

Sonoran CAD - Server IP and Port
Review the
config_dispatchnotify.lua
file to configure the plugin to behave how you like. The file is well documented. Please review all the settings!Command | Description |
---|---|
/rcall | Respond/Attach to the new dispatch call |
/togglegps | Toggle the GPS auto-lock when dispatch updates the postal code |
Config Value | Description |
---|---|
enableUnitNotify | Enable incoming 911 call notifications |
emergencyCallType | Specifies what emergency calls are displayed as. Some countries use different numbers (like 999) |
civilCallType | Specifies non-emergency call types. If unused, set to blank ("") |
dotCallType | Some communities use 511 for tow calls. Specify below, or set blank ("") to disable |
respondCommandName | Command to respond to calls with |
enableUnitResponse | Enable call responding (self-dispatching) If disabled, running commandName will return an error to the unit |
dispatchDisablesSelfResponse | If a dispatcher is detected to be online, automatically disable the response command. |
enableCallerNotify | Enable "units are on the way" notifications |
unitNotifyMethod | chat: Sends a message in chat pnotify: Uses pNotify to show a notification custom: Use the custom event SonoranCAD::dispatchnotify:IncomingCallNotify instead (Provides single parameter) - The message. |
notifyMessage | NotifyMessage: Message template to use when sending to the player You can use the following replacements: {officer} - officer name |
incomingCallMessage | How should officers be notified of a new 911 call? Parameters:
{location} - location of call (street + postal)
{description} - description as given by civilian
{caller} - caller's name
{callId} - ID of the call so LEO can respond with /r911
{command} - The command to use |
unitDutyMethod | How to detect if units are online?
incad: units must be logged into the CAD
permissions: units must have the "sonorancad.dispatchnotify" ACE permission (see docs)
esxjob: requires esxsupport plugin, use jobs instead for on duty detection
custom: Use custom function (defined below as unitDutyCustom) |
esxJobsAllowed | What jobs should count as being on duty? |
waypointType | Customise the title of a call made in the CAD
postal: set gps to caller's postal (less accurate, more realistic) - REQUIRES CONFIGURED POSTAL PLUGIN
exact: set gps to caller's position (less realistic)
none: disable waypointing |
waypointFallbackEnabled | Fall back to postal if exact coordinates cannot be found (for self-generated calls) |
callTitle | Type of waypoint to use when officer is attached
Default: OFFICER RESPONSE |
sendNotesToUnits | Enable "the sending of notes to units" notifications |
noteNotifyMethod | chat: Sends a message in chat pnotify: Uses pNotify to show a notification custom: Use the custom event SonoranCAD::dispatchnotify:NewCallNote instead (Provides single parameter) - The message. |
notifyMessage | NotifyMessage: Message template to use when sending to the player You can use the following replacements: {callid} - The CAD Call ID {note} - The Note Added |
enableAddNote | Enable "the adding of the notes" notifications |
addNoteCommand | Command to add notes to a call with |
enableAddPlate | |
addPlateCommand | Command to add plates to a call with |
This call can be placed from the Civilian menu of the CAD, or via the
/911
command in-game, supplied by the callcommands plugin.All on-duty officers get a notification (if configured) and can use the attach command to respond to the call.
By default, this command is
/rcall <callid>
, where callid is the ID shown in the call notification.Units can optionally choose to disable the postal updating when dispatch updates the call (or primary unit tracking) by using the
/togglegps
command. This is a toggle and will be shown in chat what it gets changed to. This is ON
by default.Dispatch notify can also be used to track the primary unit on a call. This will auto route attached units via GPS to the primary unit in real-time. Additionally, the postal code on the call will be continually updated for dispatchers to easily view. This is highly useful for pursuits, where additional units need to catch up and join the chase.
Dispatchers can set the primary unit to any unit currently attached to the call. The slider next to the Primary Unit box will toggle tracking mode. When enabled, the postal will automatically update based on the primary unit's location and be sent to all attached units.

Sonoran CAD - Primary Unit
A unit can also designate themselves as primary, but only if Self Dispatch is enabled.

Sonoran CAD - Primary Unit
- No notifications for 911 calls
- Units must be logged into the CAD (by default) or meeting the requirements depending on how the plugin is configured.
- If using pNotify notifications, ensure that resource is running.
- Units do not automatically attach to calls
- Caller is not notified when units attach to the call
- If the caller ever leaves the server and rejoins, this feature does not work.
- If dispatch created the call within the CAD, there is no way to notify a caller.
- Ensure you are not overriding the 911 command (default
/911
) with another resource.
Last modified 2mo ago