New 911 Call
The 911 Call API endpoint allows you to send 911 calls from in-game directly to your dispatchers.
This API endpoint requires the standard version of Sonoran CAD or higher. For more information, see our pricing page.
It is recommended to use the "Callcommands Export" rather than a "Raw API Call" whenever possible.
Raw API Call
This framework export handles the Emergency Call API endpoint.
Parameters
caller
String
Name of the caller
location
String
Street(s) name
description
String
Call description
useCallLocation
Boolean
Should the postal location be drawn when using the /rcall
command
postal
Integer
Postal location of the call
plate
String
OPTIONAL: Plate to report in the call
cb
Function
OPTIONAL: Callback function
Callcommands Export
This method utilizes the callcommands plugin to execute a 911 call.
Troubleshooting
"
/rcall
is not drawing a postal route to the call locationIf you are using the Raw API Call method, please ensure that you have
useCallLocation
set to true.On either version of the call, please ensure that the postal is a valid, integer value
"Units are not getting the call in-game"
Please ensure that you have the dispatchnotify plugin installed
Please ensure the unit is on duty with the configured method in dispatchnotify
Please ensure your server's port and IP are correctly set in the Admin -> In-game Integration -> Livemap section of CAD
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