Creating a Call
This guide covers creating a new dispatch call in Sonoran CAD.
To add a unit to your call editor, click on an available unit or unit group, and select "Add to Call"
Sonoran CAD - Add Unit to Call
Additionally, you can also drag-and-drop the unit number to your editor.
In the call editor, you can view attached units and fill out the call information.
Once completed, select "Create Call" to initiate the new dispatch call.
Sonoran CAD - Unit Editor
The new dispatch will be displayed in your "Active Calls" window.
You can select this call at anytime to preview, edit, or close.
Sonoran CAD - Active Calls
Notes can be sent by units attached to the call.
Text based notes can be added in the note box and sent by pressing
enter or add note.Record links for characters, arrest reports, etc. can also be sent in the dispatch call notes section. Copy a record link, then press the
Paste button in the call notes section.
Sonoran CAD - Dispatch Call Notes
To close the active dispatch, click on the active call and press "Close Call".
Or, you can select "Edit Call", change the status to "Closed", and press "Update Call".
Sonoran CAD - Close Call
You can click on a unit's status for a dropdown menu to quickly modify it.
Sonoran CAD - Unit Status
Click on any active unit and select "Edit Unit" to change their identifier information.
Sonoran CAD - Edit Unit
Unit groups are a way to combine two units together, typically when they're in the save vehicle or apparatus.
To add a unit to a group, simply select the unit and select "Add to Group" > New Group or an existing group
Sonoran CAD - Unit Group
Or, you can drag-and-drop a unit to the Unit Groups section.
Drag it to the header to create a new group, or drag it to an existing group to add it.
Sonoran CAD - Unit Group
The fastest way to add a unit to an existing call, is to drag-and-drop it:
Sonoran CAD - Attach Unit to Existing Call
You can also easily detach units from an existing call, or drag a unit from one call to another:
Sonoran CAD - Existing Call Detach and Switch
Saved call types allow dispatchers to quickly create commonly used calls.
To add a new saved call type, simply fill the information out in your editor, and press the save button. The saved types are organized based off of the call's title.
Saving a call with an identical title as another one will override it.
Saved Dispatch Calls - Create
To open a saved call type, simply select it from the dropdown at the top of the editor. The dropdown will also automatically filter as you type.
Saved Dispatch Calls - Select
To remove a saved call type, simply select it from the dropdown and press the trash icon.
Saved Dispatch Calls - Remove
Last modified 9mo ago